Clones 1-Touch Apps but Do Not Work

[Joe Arseneau]

It saved with a clone so it is supported, but a onetoch is a shortcut to something else, and if the something else isn't there, the onetouch can't work. I would have to assume then that whatever the apps were created from are not there on the new device (Email from the address book, scan to location etc,

[itasaur]

None of the support articles provide any ifnormation to see if cloning One-Touch apps is possible. 

[CherylO-Xerox]

Hello itasaur,

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: VersaLink B7025/B7030/B7035.

Alternatively, you can visit our Contact Us page for other support options.

[itasaur]

Hello,

I have a around 15 VersaLink B7030's with the latest Firmware. I am using one of them as the "master" device. I setup network scanning by creating Contacts in the address book for each scan folder (around 20). I then created 1-Touch Apps for each contact scan. 

I created a clone file that clones everything on the device. I then insatlled the clone file on another Versalink B7030 and it clones the 1-Touch Apps as well. However, they all give an error stating that it is unable to start. Do 1-Touch Apps not get cloned? 

Is there a better way to setup scanning to network folders that would support cloning?

I honestly do not want to have to manually edit each device.