I ended up finding the link below that was posted about another issue and it ended up telling me everything I needed to know. I didn't want to delete the post in hopes that it would be able to help someone else.
This is basically all that was needed:
To set up SMB Scanning:
We have been having a few ColorQube8900 units for about a year now working, for the most part, just fine. One of my co-workers, not realizing what he was doing, changed the password on our "Xerox" user which is what we were using for all of our scanning templates for the Login Credentials to Access the Destination.
It has been ages since the Xerox account's password had been changed and the one that originally setup the account forgot the password we had used. Now our issue is that even though we are going into the colorQube's web interface and changing the Login Credentials, we are still getting the error "Login Failure. Check user password, and/or setups."
I'm going to Properties > Services > workflow scanning > Advanced > template pool setup in the user interface to set the new password for our default templates. I'm not sure if I'm changing the credentials in the right place or not.
Unfortunately the one that set all of this up is on vacation and we haven't heard back from him except for him telling us that he doesn't remember the old password...
Any help would be greatly appreciated.