When I attempt to fax to an email address from the ColorQube 8900X, the SMTP transfer report reads:
FAILED Login failure. Check user password and/or setups.
I defined the POP3 and SMTP settings through Centreware. The SMTP test ran successfully. I can also login to the email using the account I created for the printer.
We do not have an inhouse Exchange server; we're using Comcast Business Class's hosted email / Exchange server, so beyond creating email accounts I have little control there. We also have a third-party web application that sends emails through Comcast without a problem.
SMTP Address: smtp.comcast.net:25 (Comcast recommends smtp.hmc1.comcast.net, but that didn't work when testing; I'm successfully using smtp.comcast.net in the app mentioned above.)
From / Reply To: xeroxp@XXXXXX.com
Thanks in advance for any help!
Thank you for using the Support Forum. Please take a look at the solution from the online support for setting up Scan to e-mail and make sure you have everything set properly on your system. If everything checks out please consider contacting your support centre for further assistance.