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mikemcguire New Member
New Member

ColorQube 9301 Download fault log?

I am the admin in my office and have been dealing with our colorqube going down constantly.  I am able to download a network log file, but is there a way to download the fault log?  I asked the Xerox tech, who stated he doesn't know.  Searching online is proving fruitless.  Does anyone have any suggestions?

 

Long story short I am meeting with our xerox rep next week and would like to provide a list of errors and problems we have been experiencing.  The fault log, when viewed on the colorqubes display, has a long list of errors.  Is there any way to capture that data??

 

Thanks in advance!

 

 

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: ColorQube 9301 Download fault log?

Hi mikemcguire,

Thank you for using the Support Forum. I do not see a way to download a fault log.  Please consider contacting your support centre for further assistance they may know of a way to download the information.

Thanks,
CherylO-Xerox
Community Manager

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