I am the admin in my office and have been dealing with our colorqube going down constantly. I am able to download a network log file, but is there a way to download the fault log? I asked the Xerox tech, who stated he doesn't know. Searching online is proving fruitless. Does anyone have any suggestions?
Long story short I am meeting with our xerox rep next week and would like to provide a list of errors and problems we have been experiencing. The fault log, when viewed on the colorqubes display, has a long list of errors. Is there any way to capture that data??
Thank you for using the Support Forum. I do not see a way to download a fault log. Please consider contacting your support centre for further assistance they may know of a way to download the information.
Thanks, CherylO-Xerox Community Manager
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