I was wondering if anybody else has experienced a situation where a ColorQube 930x is unable to scan to e-mail using known good settings on a known good network point. The device fails to scan and returns a confirmation report with a status of FAILED. There is no error written to the machine or fault logs.
I have another machine on the same network (7232) using the same settings and this scans perfectly every time. I have tried :
Swap IP to address of working machine - No Change
Swap Network port to that of 7232 - No Change
Swap cable - No Change
Engineer has upgraded to latest SPAR release - No Change
All suggestions gratefully received