ColorQube 93xx Can Receive Faxes But Not Send - Customer Support Forum

1 Reply

Hi Justin,

Thanks for providing this information I am sure it will help some other users.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Product Name: Other - specify product in post

I just wanted to save everyone some time. We had an issue where we could receive faxes fine but sending would fail.

Under the Line 1 Setup I changed the number from 1-xxx-xxx-xxxx to xxx-xxx-xxxx. Also I changed the fax defaults from 33600 to 14400. Now sending works reliably. It was connected to a true POTS (not an fxs but a real ilec fax line, at&t)..