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justingoldberg New Member
New Member

ColorQube 93xx Can Receive Faxes But Not Send

I just wanted to save everyone some time. We had an issue where we could receive faxes fine but sending would fail. 

 

Under the Line 1 Setup I changed the number from 1-xxx-xxx-xxxx to xxx-xxx-xxxx. Also I changed the fax defaults from 33600 to 14400. Now sending works reliably. It was connected to a true POTS  (not an fxs but a real ilec fax line, at&t)..

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Community Manager CherylO-Xerox
Community Manager

Re: ColorQube 93xx Can Receive Faxes But Not Send

Hi Justin,

Thanks for providing this information I am sure it will help some other users.

Thanks,
CherylO-Xerox
Community Manager

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