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DimOriN New Member
New Member

Cyrillic scan folder failure after firmware upgrade

Product Name: Xerox AltaLink C8030 / C8035 / C8045 / C8055 / C8070 Color Multifunction Printer
Operating System: Not Applicable

Hello,

Yesterday i've upgrade firmware for C8030 from 100.XXX.XXX to 101.001.008.27400

After that i have a problem with scaning to built-in folders named cyrillic simbols. Folder is empty after scaning and have strange name.321.JPG

Before upgrade all was fine. 

When i scan to cyrillic folder my "Jobs list" fully clearing.

Sorry for my english =)

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2 Replies
Community Manager CathyO-Xerox
Community Manager

Re: Cyrillic scan folder failure after firmware upgrade

Hello DimOriN,

Did you follow THESE STEPS when performing your firmware upgrade?

You can try re-setting up the network scanning by following THESE STEPS .

Thanks,
CathyO-Xerox
Community Manager

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DimOriN New Member
New Member

Re: Cyrillic scan folder failure after firmware upgrade

What steps do you mean?

I've upgraded via Software Upgrade Utility and followed the instuctions in included file. All installed fine without any errors.

Today i've downgrade firmware to 100.001.057.09609 and problem dissapered. 

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