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TammyL-Xerox
Community Manager
Community Manager
‎01-04-2022 12:43 PM

Re: DNS server not reachable

Hello KenC53, 

Sounds like you have tried everything already, so I would suggest calling into the support department: 1-800-821-2797 or 1-800-835-6100 

Thanks,
TammyL-Xerox
Community Manager

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KenC53
New Member
New Member
‎12-23-2021 11:29 AM

DNS server not reachable

Product Name: Xerox B205 Multifunction Printer
Operating System: Windows 10

Greetings to the well of knowledge...

The scanning function on this particular network-connected B205 had been working up until today when the user of the printer received a "DNS server no reachable" error.  The device is connected to our internal Ethernet network (no wireless).

What we've done:

1. Reviewed the printer configuration web page and all confirmed settings.  All good.

2. Confirmed that we can ping all three DNS servers in our environment.  Nothing changed.

Not sure where to take this next.  Any assistance would be appreciated.

Regards,

Ken

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