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Data transfer latency from one touch software

Product Name: Xerox DocuMate 4799
Operating System: Windows 7 x64

Dear All;

I have an issue about transfering data after my device scan them. The mentioned procedure is very slow while its transfer time was right after scan time a few days ago. My PC is VDI (thin client) and I've checked the network & the version of my One Touch is working fine.

Do not hesitate to ask further questions for solving my issue.

Kind Regards

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