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Community Manager
Community Manager

Re: Defining new paper sizes

Hello EMeadows,

I searched our online knowledgebase and found two articles that may help you:

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Defining new paper sizes

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Not Applicable

We recently replaced our old copiers with new AltaLink C81XX models.  Some of our teachers use paper that's non-standard size and isn't an option for media types, so we always have to select and enter in the custom size.

It seems like some models allow you to define a new custom paper size, but I've been unable to figure out this on the AltaLink C81xx series.  The web portal lets me define a custom media type, but it won't let me set the size.

We just want to be able to put a button on there for the teachers to hit for the size when they put the paper in the bypass tray rather than having to type in the size every time, risking immediate jams if it's set wrong.  Is this feature just not available on this model?

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