DocuColor 252 scan to mail - rip change possible?

[woookash]

Hi,

We do have a DC252 in production, newly renewed (48m lease) with a Freeflow server. That printer answered to specific needs we had (borderless printing + queues management for printing from as400/xes) which we do not have anymore.

So we put that machine on a "normal" users desk, but one funtion is missing: scan to mail.

Xerox says it's impossible to do, and they don't have an option for us server change or somthing).

Is it true?

Can anyone tell me:

1. Is it possible with one of the other servers?

2. How hard is it to change our rip for another one? Is it even possible?

[Printfun]

Wow, that must be a big desk! :smileyhappy:

I was just informed by a colleague that the Creo Spire X260 RIP should be able to do this.

I have not confirmed this, but you might want to look into it.

[woookash]

What is possible is not well described on their website - I'm contacting them directly.

In the meantime, Xerox says they can't help us :-/

Thanks for your answer!

[MicahS-Xerox]

The FreeFlow Print Server unit doesn't actually have a Scan2Email feature. The DC252 Fiery has this feature, but its a very limited feature compared to say a WorkCentre.

If this is a feature that you need and will use on a daily basis, I'd look into getting a Built In Fiery controller. I would say that the Queue Management is 10x better on a Fiery system, as it uses an application called Command Workstation. Have a look at this video, and let me know if this would meet your needs.

Contact your sales rep and see the process for this, I know changing a RIP works different for each sales contract.

[woookash]

Well, as you said it, the point is that we would really need that printer to be a workcentre, more than anything else.

We have two ricoh c900 driven by command workstation, I don't see options related to scan to email on that rip either (while the integrated os of the printer does that job well - including ldap connection).

We're looking into trying to have that printer replaced as part of a commercial agrement with Xerox, hopefully we'll be able to get somewhere..

(I'm kind of out of options where we could keep that printer)