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New Member
New Member

DocuPrint CM205 fw - Scanning Issue

Hi,

 

When I attempt to scan a page via the document feeder or the document glass scanner it outputs with a shaded square running down the page (Please see the attached image below for an example).

 

I have tried cleaning the ADF glass, inspecting inside the ADF cover and such looking for a jam without finding anything.

Is the issue the scanning mechanism?

 

Thanks

 

Scan Issue

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Community Manager
Community Manager

Re: DocuPrint CM205 fw - Scanning Issue

Hello Daniel.

 

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product. 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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