jj7542,
Welcome to the new Xerox Support Communities. I am sorry to hear that you are having a Touch Screen problem with your DC252. Have you tried to find a resolution on the online support knowledgebase?
http://www.support.xerox.com/support/enus.html
Trish Wright
Xerox Forums Administrator
Email: trish.wright@xerox.com
My touch screen isnt working. All cables are connected. The screen lights up and display but doesnt respond to touching