Documate 152 scanning documents then giving error message, (Win8)
Product Name: Other - specify product in post
I have just upgraded my clients to windows 8 from XP and the two workstations that use the Xerox 152 are not working. Upon hard restarting the device I am able to scan any documents in the tray, given an error message upon completion and not shown any of the documents on the computer. Error message is (A problem has prevented the document from being scanned. Please try again or for more information see the help section)
I originally installed using the drivers from the CD but was told from another admin via the internet to use the drivers and software from the Xerox website.