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New Member
New Member

Double scan jobs happening.

Product Name: C405DN
Operating System: Windows 10 x64

This printer is sending two scan image files to the one destination workstation.

Even when the file transfer fails, we get two failures.

How to fix this?

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Valued Advisor
Valued Advisor

Re: Double scan jobs happening.

Delete the destination and recreate it, the device doesn't have the ability to do that, so it would have to be some sort of corrupt entry since it has to be assumed the other workstations exist and don't do that.

And as always, update your firmware <linked in your other post today with a separate scan issue>, what you describe has never been an issue in any release for any Versalink product, but sometimes the act of upgrading unintentionally fixes minor issues simply because the affected portion changes.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau