Initialy set Scan-ID(Win laptop hostname) has become invalid/not working, 3025 wont connect anymore using it. I tried to perform network reset, from MFP and from internet services portal, tried wifi reset, reinstalling drivers and software, but old scan-ID restores every time. Even tried to connect/configure the MFP from other laptop(macbook), but still invalid scan-id is on the list. That Win laptop hostname is still correct, but after selecting "Scan to PC" it displays "Connecting" and then after some time shows "Not available".I've registered another Scan-ID, but that initial scan-id(hostname) is on the list. Is there a way to completely reset MFP to factory settings? Should I try disabling/enabling some protocols to clear that list.The list is likely stored on the MFP, but there must be way to reset it, maybe by making some HTTP POST request to MFP IP. MCB fw 3.50.21.03 Sept-15-2021
I searched the Support Page and cannot find the steps to reset to factory defaults. So at this point I recommend contacting the Support Department: 1-800-821-2797.
I believe you are aware that your response is useless. If such basic things are not documented or already answered, Xerox probably has a problem with documentation and quality control. How it could be you have no procedure to reset device to factory settings?
I should be getting solution not redirection to a phone number. I didnt asked some silly question or asked for complex procedur, rather basics.
1. How to reset device to factory settings?
2. How to delete/remove scan-id?
Your answers, please.
Try these instruction to Factory Reset the device, Clear Machine Settings (Reset to Factory Defaults) (xerox.com).
Or, check out this video where someone discusses it. How to reset Xerox Workcentre 3025 Printer #Admin Password #Factory Reset - YouTube
I did not watch the vide and I do not have a product to see if any of this works.
I reached out to one of my service contacts and they could not find anything on this as being a know issue and they suggested you contact support. Support should be able to walk you though the troubleshooting steps to figure out what is going on and how this can be resolved.