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New Member

E-Mail configuration settings

Operating System: Windows 10 x64

Have just purchased this printer but am having issues setting up e-mail for scanning to e-mail

Continually receive smtp configuration errors

This is a home printer and am attemting to use own personal outlook.com e-mail for transmissions.

Settings configured as follows

Server Domain - outlook.com

Host Name - smtp.office365.com

Port 587

Device E-Mail (personal e-mail address) - xxy.zzz@outlook.com

Login Credentials - Authenticated User

Login Name - xxy.zzz@outlook.com

Password - password

Connection Encryption - TLS

 

These settings do not seem to work.

Any ideas from anybody please

 

Thanks

 

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1 Reply
Valued Advisor
Valued Advisor

Re: E-Mail configuration settings

Office365 uses STARTTLS, not TLS

And the login should not be authenticated user. If it is a Connectkey or AltaLink it will be either System or Device, Versalinks will need to be done as PreDefined

And whatever the printer model is, you probably need a firmware update

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Joe Arseneau
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