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jkalber
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Error 016-772 | DNS server un-sets up in SMTP

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hello everyone, having some issues setting up SMTP on our brand new Workcentre 6515 printer.  When attempting to scan to email, I receive an error of 016-772 stating DNS was not setup.  I have DNS set to use DHCP.  Please advise, thanks!

This is not the first time I've setup SMTP on a Xerox printer/scanner but it is the first time I've ran across this error message.

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jkalber
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Re: Error 016-772 | DNS server un-sets up in SMTP

For what it's worth, I removed the DHCP feature for DNS and just manually entered the DNS servers we use.  The issue is still present telling me DNS isn't configured/setup when I try to use the scan to email (SMTP) feature.

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