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Error Code: 39,003,40... Xerox Phaser 8560 MFP

Hi,

 

We are receiving the above error with regard to our Xerox MFP 8560 machine.  After much investigation, a potential solution appears to be:

 

http://www.support.xerox.com/support/phaser-8860mfp/support/enus.html?objGUID=7677

 

What I am trying to establish is if, by following this procedure, I am going to lose a colossal amount of ink by effectively switching the printer off or if there is any way I can reduce/eliminate such losses!?

 

Thank you in advance for your assistance.

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5 Replies
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Valued Advisor
Valued Advisor

Re: Error Code: 39,003,40... Xerox Phaser 8560 MFP

Hey you!

 

Yes, you will need to follow those instructions, if that does not work the Scanner Assembly will need to be replaced.

 

Best Regards

Kimzi


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Re: Error Code: 39,003,40... Xerox Phaser 8560 MFP

Thanks for the reply - what I could do with establishing is whether there is a way to avoid ink loss by following those instructions?  I am just aware that whenever the printer is switched off then, typically, a lot of ink is lost!

 

Many thanks!

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Valued Advisor
Valued Advisor

Re: Error Code: 39,003,40... Xerox Phaser 8560 MFP

As the machine does a clean up when starting up you will not be able to avoid ink loss.

 

Best Regards

Kimzi

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Re: Error Code: 39,003,40... Xerox Phaser 8560 MFP

So no point in removing any ink? I mean to minimise the amount lost!?

 

Thanks!

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Valued Advisor
Valued Advisor

Re: Error Code: 39,003,40... Xerox Phaser 8560 MFP

You will need to have one of each color in the machine.

I do not think you will minimize the amount lost by removing any ink, as the ink being lost is the ink thats already heated up.

If you plan on restarting the machine several times it might be a good idea to remove the ink though.

 

Best Regards

Kimzi


--------------------------------------------
Please remember to select "Accept as Solution" for posts that helped you solve the issue.

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