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Error HTTP connectivity when Scan via Wifi

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Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hello,

I think I have a wifi connectivity problem related to the HTTP port.

When I try to scan a document from the MFP using windows scanning software, I get an error message regarding http connectivity. This only happens if I connect the printer via wifi, if I connect the printer via ethernet or USB, in these cases there is no problem and I can scan correctly. Report that I can print without problem via wifi, it only fails when scanning via wifi, it is strange.

I have installed the scanner using Xerox Scan Experience Tool 7.4.43.0_x64. I have added the IP assigned by the router and it has installed the driver without problem (I can see the scanner installed in the device manager).

I am not sure if I should configure any parameters within the printer or perhaps within my router. Maybe it's a windows problem? any firewall rules? The truth is that I do not know.

In these types of cases, what usually goes wrong?

Thank you very much for your help.
Best regards

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FreeFlow User

Re: Error HTTP connectivity when Scan via Wifi

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Hi KimiBCN,

    I believe that I know what is happening. By default the VersaLink model Xerox machines, like your Workcentre 6515, set the primary network to ethernet when they are connected to both ethernet and WiFi. To scan over WiFi I think that you'll need to change the primary network to WiFi.

Here is an excerpt from the Xerox support site article for configuring WiFi on your device. This setting is changed in the Embedded Web Server (EWS) via your browser.

To configure the TCP/IP common settings:

  1. In the TCP/IP Settings area, click Common.
  2. Click Primary Network, then select Wi-Fi.
  3. Click OK.

This has been the solution for many customers that I have assisted in the past.

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New Member
New Member

Re: Error HTTP connectivity when Scan via Wifi

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thank you very much for your help! exactly, that was the problem. I have tried it and now it works fine! The scanner only works with the primary network and must match the connection used by the MFP.
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