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1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎07-24-2019 07:28 PM

Re: Error Pops up when scanning

Hi Gavinl,

Thank you for using the Support Forum. You do not mention what type of scanning you are using so please search on template in the support pages for your machine and see if any of those solutions will help you with the error you are getting.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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GAVINL
Member
Member
‎07-18-2019 04:47 PM

Error Pops up when scanning

Product Name: WorkCentre 3655
Operating System: Windows 8

error.PNG

 

Hi, When the machine starts scanning, this error pops up and the scanning was stuck. Does anyone have any clue why this happened?

Thank you

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