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Member
Member

Error Pops up when scanning

Product Name: WorkCentre 3655X
Operating System: Windows 8

error.PNG

 

Hi, When the machine starts scanning, this error pops up and the scanning was stuck. Does anyone have any clue why this happened?

Thank you

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1 Reply
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Community Manager
Community Manager

Re: Error Pops up when scanning

Hi Gavinl,

Thank you for using the Support Forum. You do not mention what type of scanning you are using so please search on template in the support pages for your machine and see if any of those solutions will help you with the error you are getting.  Please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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