Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
TammyL-Xerox
Community Manager
Community Manager
‎03-16-2023 01:09 PM

Re: Error code : 04-567-00

Hello Saran31418889, 

I wasn't able to find anything on the status code, are you able to check for any fault codes. 

To view the fault history:

  1. At the printer control panel, press the Home button.
  2. Touch Device > Notifications. Current alerts will be displayed.
  3. Touch Fault History.
  4. Touch X twice to exit.
Thanks,
TammyL-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
0 Kudos
Reply
Saran31418889
New Member
New Member
‎03-14-2023 12:08 PM

Error code : 04-567-00

Product Name: AltaLink C8130 / C8135 / C8145 / C8155 / C8170 Color Multifunction Printer
Operating System: Windows 11

Hi,

Our printer goes offline if it stays idle for more than 5 minutes 

It is coming back to online we I manually take a photocopy of some document.

I've managed to restart multiple times,

I'm double cheked the status is set online,

And SMPT is unchecked . 

 

 

When ever i try to print it pop ups with a status code : 04-567-00. and when i manually take a photocopy then all the jobs are getting printed.

 

Can some one kindly let me know if there is any solution for this?

0 Kudos
Reply