Error message DHCP server error 17-800

[TammyL-Xerox]

Hello BIS, 

The article in question was almost at the bottom of this post, so I'm posting it here for you. Fault code 17-800 DHCP issues. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797.

[BIS]

Which article you referring to? I clicked on the word this article and it didn't open a link.
Appreciate you send the article to me or post it.

[BIS]

I did the same and still can't get printer to work on wifi.
Any new information you may have ? Thanks.

[BIS]

I called the support phone number , reffered me to local dealers no one know how to fix the 17-800 error .
Can you help please send any information you may have thanks

[Jim4]

I have tried many time to get help with this and I can not get any body that speaks English very well

[CathyO-Xerox]

Hello Triple_M

I am not sure what else to suggest at this point. I would recommend contacting the Support department for more assistance from a Product Specialist: 1-800-821-2797

[Triple M]

I turned off and unplugged the machine.  The error message went away for about 2 minutes, but it came back.  Also, I cannot enter any addresses into the scan portal.  It says, "Address Book is Empty" and when I push the "Add" feature, it goes back to "Address Book is Empty".  I never get the prompt to add an address.  At this point, the only thing this "multifunction" machine will do is print.

If we cannot resolve the scan problem, and the IP address, I need to send it back.

Thank you.

[CathyO-Xerox]

Hello Triple_M,

I searched the Knowledgebase and found THIS ARTICLE that may help you resolve that fault code.

[Triple M]

This message cannot be cleared from the machine.  I cannot scan at all, either from the machine, nor from the pc.

Please help.

Thank you.