Odd that the path isn't "ReceptionScan/Scan"
That sheet should have a status code listed as well as the information you provided.
At this point it would probably be faster to call in to Xerox for support.
I do not have an error number. it prints a status page with "job details" as title. I have copied what it says
Destination 1 Status....FAILED
Status Details: Failed transferring job to network server
server Name XXX.XXX.XXX.XXX:21
Filling Policy Add Number
Do I have to enable somthing on the 8900 to see an error number?
What is the number to the error? It sounds like a rights issue.
thank you for your input. I have just enable FTP Mozilla as well as change Path :
I have tested connectivity to the FTP server and it is woking.
I have the path changed to "ReceptionScan/Scan". it is printed on the error sheet
However, I have a new error and it is "Status Details: Failure transferring job to network server"
Any new suggestions to this new error message?
Get the leading and trailing /'s out of the document path, it is added by the system automatically so the machine will be going to xxx.xxx.xxx.xxx//Folder/SubFolder// which is impossible.
I am trying to set up a "Template" with FTP as protocol. However, I can't make it work. I have the following error
"Failure transferring job to network server". I will brefilly described my set up.
I have a Xerox 8900 printer/scanner/fax and I have a Win 7 machine, both are on the same
Win 7 machine setup.
I have running XAMPP on this machine,
FileZila Port 21 enable
User and Password created
There is a folder that is share w/r properties enable.
I have enable FTP server on win 7 machine
Programs and Features -> Turn Windows services ON or OFF -> FTP Server
I am able to login to the FTP server from another win 7 machine, so I guess the FTP server side is working.
Xerox 8900 setup
I have created a new template and I have the following setup
Document Path: /Folder/SubFolder/ (Created and share on Win 7 machine)
Filing Policy "Rename New File"
Autenticated User and Domain:
What I have tried?
1) I have rebooted Xerox 8900 machine
2) I have checked that FTP server is on. (Open a windows explorer from A pc ftp://xxx.xxx.xxx.xxx:21 to Win 7 machine)
3) I have checked settings (10 times!!)
Any suggestions are welcome.