Error message for FTP server in Xerox 8900 "Failure transferring job to network server&

[Joe Arseneau]

Odd that the path isn't "ReceptionScan/Scan"

That sheet should have a status code listed as well as the information you provided.

At this point it would probably be faster to call in to Xerox for support.

[ColombianBootloader]

Hello,

I do not have an error number. it prints a status page with "job details" as title. I have copied what it says

Destination 1       Status....FAILED

Status Details:     Failed transferring job to network server

FriendlyName      FriendlyName

server Name       XXX.XXX.XXX.XXX:21
Path                     Path

Protocol              FTP

Filling Policy         Add Number

Do I have to enable somthing on the 8900 to see an error number?

Cheers

[Joe Arseneau]

What is the number to the error? It sounds like a rights issue.

[ColombianBootloader]

Hello ,

thank you for your input. I have just enable FTP Mozilla as well as change Path :

I have tested connectivity to the FTP server and it is woking.

I have the path changed to "ReceptionScan/Scan". it is printed on the error sheet

However, I have a new error and it is "Status Details: Failure transferring job to network server"

Any new suggestions to this new error message?

Cheers

Wilson Baron

[Joe Arseneau]

Get the leading and trailing  /'s out of the document path, it is added by the system automatically so the machine will be going to xxx.xxx.xxx.xxx//Folder/SubFolder// which is impossible.

[James067507-xrx]

Hello,

From your description you have two FTP programs running which will cause conflicts. Leave the FileZilla running and disable the windows FTP and your setup should work fine.

regards,
James

[ColombianBootloader]

Hello,

I am trying to set up a "Template"  with FTP as protocol. However, I can't make it work. I have the following error

"Failure transferring job to network server". I will brefilly described my set up.

I have a Xerox 8900 printer/scanner/fax  and I have a Win 7 machine, both are on the same

network.

Win 7 machine setup.

I have running XAMPP on this machine,

FileZila Port 21 enable

User and Password created

There is a folder that is share w/r properties enable.

I have enable FTP server on win 7 machine

Programs and Features -> Turn Windows services ON or OFF -> FTP Server

I am able to login to the FTP server from another win 7 machine, so I guess the FTP server side is working.

Xerox 8900 setup

I have created a new template and I have the following setup

FriendlyName: "FriendlyName"

Protocol: FTP

IPv4

IP: xxx.xxx.xxx.xxx:21

Document Path: /Folder/SubFolder/ (Created and share on Win 7 machine)

subfolder (tick)

Filing Policy "Rename New File"

Autenticated User and Domain:

What I have tried?

1) I have rebooted Xerox 8900 machine

2) I have checked that FTP server is on. (Open a windows explorer from A pc ftp://xxx.xxx.xxx.xxx:21 to Win 7 machine)

3) I have checked settings (10 times!!)

Any suggestions are welcome.