Re: Error on workflow scanning in DC5745 - Page 2

JordanAXAUQE-AA · ‎08-07-2012

negeesh,

You should contact the support center at 1-800-821-2797 for support. They will be able to provide you with the latest firmware.

Thanks,

Jordan

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

negeesh · ‎08-07-2012

We are using windows server 2003 R2 standerd editinon.

Configuratino everything is correct. We dont have any problem with other models like 5645, 255. Now we are replacing machines with 5745. Then we are facing this problem. The same problem we faced with 7545 machines and we updated the machine firmware and solved the problem.

JordanAXAUQE-AA · ‎08-06-2012

negeesh,

Can you provide some more information. What operating system you are scanning to and how you have the Repositories configured? Screen shots of the website would also help!

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

If someone helped you make sure you give Kudos for their efforts! Don't forget to Select Accept as Solution if the reply resolved your issue as it will be able to help others!

negeesh · ‎08-06-2012

Yes configuration is correct.

Kimzi · ‎08-06-2012

Hey!

This error usually shows up when SMB and Workflow Scanning isnt configured correctly.

negeesh · ‎08-06-2012

Facing error on workflow scanning in DC5745 machine. The error message am getting is Status - Failed, Status detail - unknown errors . Software virsion of the MFP is 061.132.222.07901.