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Kimzi
Valued Advisor
Valued Advisor

Re: Error on workflow scanning in DC5745

How do you get the error? is it printed out on a paper or?

 

If its printed out, try going in and check the "job history" - click on the job with the fault and check the status to see if you can get more information that way.

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negeesh
Member
Member

Re: Error on workflow scanning in DC5745

In job log showing Formatting - transferring - deleted.

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Kimzi
Valued Advisor
Valued Advisor

Re: Error on workflow scanning in DC5745

If you go in under job history/Completed jobs, click on the job and check status. do you get more information?

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JordanAXAUQE-AA
Agency Analyst
Agency Analyst

Re: Error on workflow scanning in DC5745

Kimzi,

 

When you click under Job Staus is goes not report an Error code - they are real generic. 

Thank you,
Jordan R.
Systems Analyst / Consultant
Fiery Certified Professional

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negeesh
Member
Member

Re: Error on workflow scanning in DC5745

In job log its showing job deleted due to system error and in confirmation sheet unknown errors.

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Kimzi
Valued Advisor
Valued Advisor

Re: Error on workflow scanning in DC5745

jroth: ah okey, which means you cannot check it that way?

Then it gets harder to troubleshoot.

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