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Valued Advisor
Valued Advisor

Re: Error scanning to multiple email addresses - WorkCentre 3615

Hello MiamiHeat,.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 3615


Alternatively, you can visit our Contact Us page for other support options.

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New Member
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Error scanning to multiple email addresses - WorkCentre 3615

Product Name: WorkCentre 3615



We are getting errors trying to Scan to Email to multiple email addresses. These are valid emails, entered in the WorkCentre 3615 Address Book. If we Scan to Email to a single Address Book entry, all works fine. If we choose more than one Address Book entry as recipients, it fails with Invalid Email Address error.  I also tried to create a Group on the 3615 with multiple Address Book members, and same error when sending to Group.


Sening email address isn't limited in Office 365, as it can send to multiple email addresses fro other MFC models.  Any ideas?

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