Our AltaLink C8070 seems to have a recurring issue (actually, *MANY* of our AltaLinks have had this issue, this is just the one I'm working on now): when adding network paths, or when entering a domain & login name (anywhere we have a whack (\), really), xerox seems to read the backslash, then add a backslash.
If we're putting in a network location, "\\example\home" would become "\\\example\\home" (minus quotes in all cases) when actually scanning. When putting in a domain login, "domain\name" becomes "domain\\name" when I attempt the destination test.
On some of the machines, the location or domain login work for a random period of time, then start adding the extra whacks, making it not work.
The only post I've found on this is from 2012, here: https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Unable-to-scan-via-SMB-suddenly/m-p/15426, but adding full privileges to everyone isn't a solution I'm willing to even try (that a Xerox rep came back and said it was a good solution is mind boggling: I'm guessing/hoping that user doesn't have any confidential info! That adding full privileges to "Everyone" when we have already created a user account for scanning that has access is just confusing: is Xerox trying to brute its way in, without using the account info we've input?).
Is there a non-standard xerox only notation that we should be using?
