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Valued Advisor
Valued Advisor

Re: FAX Workcentre 6015

Hello AHJunejo.


If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: WorkCentre 6015.


Alternatively, you can visit our Contact Us page for other support options.

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FAX Workcentre 6015

Product Name: WorkCentre 6015

When I fax documents the workcentre dials the numbers, handshakes with the subscriber, connects to the remote fax, keeps transmitting the document for quite some time and then beeps and shows an error message. After this it repeats the transmission (as I have set this function) and again "fails".


In actual the fax is well received at the receiving end as many times as the workcentre transmits it. I have checked it by faxing to my other fax and to many of my recipients


Apprarently the workcentre is not receving some "completion code" from the other end and "thinks" that there was an error in the transmission.


Can somebody guide me as to how I can fix this problem?




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