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duggan59 New Member
New Member

FAX and AUDIT LOG

Product Name: ALTALINK C8055
Operating System: Windows 10

I have 2 of the XEROX ALTALINK C 8055 devices in our office. I am having staff complain that FAXES are not outgoing correctly. I have downloaded the audit log and from what I am seeing, it is working correctly. There are 2 entries that I am not sure how to decipher:

1) COMP-TERMINATED and IIO-Success. These appear to be intermingled with COMP-NORMAL and IIO-Success.

Are these both successful tranmissions?

 

2) The COMP-TERMINATED may be followed with FAX ID# being the same for 2 differnt FAX dsetinations or a single destination followed by a blank number and 

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2 Replies
Community Manager CherylO-Xerox
Community Manager

Re: FAX and AUDIT LOG

Hello duggan59.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: AltaLink C8055.

 

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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duggan59 New Member
New Member

Re: FAX and AUDIT LOG

Thank You, Cheryl. I read thru the info you gave me on here and also sent a copy to our XEROX Maintenance folks. The Maintenance folks sent me "definitions" page to decipher the AUDIT Log. I am still unable to determine the COMP-TERMINATED definition.

My reason for this is I have 2 idnetical C8055 in our building. Staff are claiming that one of the C8055 copiers is giving them issue when sending faxes. The C8055, from what I am able to find, has a very limited history of FAX jobs. 

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