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bharvey New Member
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Failure Transferring Job to Network Server Message

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Product Name: Work Centre 5740
Operating System: Windows Server 2012 R2 x64

I installed a new server 2012 R2, now my work centre 5740 will not scan to shrared folder. I have verified template setup, shared folder security, scan network account username and password. I can scan from work centre 7845, same shared folder.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Failure Transferring Job to Network Server Message

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5740 doesn't support SMBv2 or 3, and no version of Windows supports SMBv1 after the WannaCry fiasco

Easiest solution that won't have you making registry edits to make the server less secure is just to add FTP to the same folder. That way the old printer can scan fine and everyone will stay mapped to the directory without any client side changes

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Joe.
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bharvey New Member
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Re: Failure Transferring Job to Network Server Message

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Joe,

I was connect with Darren at level 2 Xerox support, he sent me a link to download updated firmware version 061.132.228.10101. This isssue is now resloved.

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