Failure Transferring Job to Network Server Message

[bharvey]

I installed a new server 2012 R2, now my work centre 5740 will not scan to shrared folder. I have verified template setup, shared folder security, scan network account username and password. I can scan from work centre 7845, same shared folder.

[Joe053204-hcl]

5740 doesn't support SMBv2 or 3, and no version of Windows supports SMBv1 after the WannaCry fiasco

Easiest solution that won't have you making registry edits to make the server less secure is just to add FTP to the same folder. That way the old printer can scan fine and everyone will stay mapped to the directory without any client side changes

[bharvey · Accepted solution]

Joe,

I was connect with Darren at level 2 Xerox support, he sent me a link to download updated firmware version 061.132.228.10101. This isssue is now resloved.