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New Member
New Member

Fax Failed - "Host Send"

Hi,

 

When a fax fails to go through and it says that the problem is "HS" or Host Send, what does that mean?  What is the general cause of the problem?

 

This is probably a simple question, however I am having problems finding the answer to it.

 

Thanks!

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Technical Escalation User
Technical Escalation User

Re: Fax Failed - "Host Send"

Hi rhall,

I could not find any information related with your message on line faxing. Nevertheless this message is common on fax forwarding setups.

On those cases, the most common reasons are the device HostName which is not setup correctly or on recognizable way.

 

It cross my mind for you to check this configuration and additionally make sure that you have all the details correctly setup on the fax recipient device. Correctly setup the fax location setting as well as ID settings such as originating number.

Please select Accept as Solution if you feel this post has helped you.
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