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sramsey
New Member
New Member

Fax Print

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10 x64

My machine is recieving faxes that i can see in the jobs but it will not automatically print them off to view. Please help

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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: Fax Print

Hello sramsey, 

If the secure fax setting is enabled then all incoming faxes are held in the job list until a passcode is entered.  

Steps to print secure faxes.

Steps to configure general setting and polices for faxes.

Thanks,
TammyL-Xerox
Community Manager

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andymbody
Valued Contributor
Valued Contributor

Re: Fax Print

 

My first thought would be that the fax job is needing a paper attribute that is not loaded in the machine. This would be paper size, type, or color.

Check the fax job in the que to see what size, type, color paper it would like to see loaded in the particular tray that faxes are printed from. Chances are you will see that the fax job attributes are different from the attributes that the tray(s) is currently set for.

One common scenario would be that the fax job wants legal size paper (8.5 x 14), but the trays are loaded with letter size.