cancel
Showing results for 
Search instead for 
Did you mean: 
L-J New Member
New Member

Fax error message

Product Name: XeroxWorkcenter 3215
Operating System: Windows 7

I recently purchased and set up my Xerox WC3215 multifunction printer.  When someone is trying to fax, the unit rings as set (2), says, "Receiving", but then beeps with the message [COMM. Error] .  What does that mean, what should I do, what can reset the machine?  It sensibly means "Communication Error", but what, exactly?  thanks for feedback

0 Kudos
1 Reply
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Fax error message

Not a lot of info can be given because its a phone line.

My guess is you have digital/Voip/FOIP lines and the device doesn't support them. There may be a fault code to help out, look for that. I don't have a 3215 to check, but most devices are able to let you listen in, via a Fax Volume or by hooking up a wired phone to the machine itself.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos