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L-J New Member
New Member

Fax error message

Product Name: XeroxWorkcenter 3215
Operating System: Windows 7

I recently purchased and set up my Xerox WC3215 multifunction printer.  When someone is trying to fax, the unit rings as set (2), says, "Receiving", but then beeps with the message [COMM. Error] .  What does that mean, what should I do, what can reset the machine?  It sensibly means "Communication Error", but what, exactly?  thanks for feedback

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Fax error message

Not a lot of info can be given because its a phone line.

My guess is you have digital/Voip/FOIP lines and the device doesn't support them. There may be a fault code to help out, look for that. I don't have a 3215 to check, but most devices are able to let you listen in, via a Fax Volume or by hooking up a wired phone to the machine itself.

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