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p.siekierka
New Member
New Member

Fax forwarding to e-mail

Product Name: WorkCentre 6515
Operating System: Windows 10 x64

Hi.

I don't see the option to receive a fax to send to e-mail on my device. Sending a fax works correctly. When receiving, I get error code 033-554. I wanted to change the fax settings so that it does not print on receipt, but sends to an e-mail address to avoid this error. I have an e-mail account set up on the device. However, there is no fax forwarding option in the fax policy.

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3 Replies
GabiE-Xerox
Xerox Employee
Xerox Employee

Re: Fax forwarding to e-mail

Hi,

Log into Admin Tools

Select the Device Icon

Select Apps

Select Fax

Select Fax Forwarding and select the required Fax function

Enter the information required for Email

Select OK and exit Tools

 

Gabi

George850650-XRXN
Technical Escalation User
Technical Escalation User

Re: Fax forwarding to e-mail

Hi p.siekierka,

Here is the process for setting up Fax Forwarding to Email. This is copied from the System Admininstrator Guide for the VersaLink.  Set up is done at the Control Panel not through the Web Page. You have to Log In as the System Administrator.  Fax Forwarding is step 5.

Configuring the Fax Settings at the Control Panel
1. At the printer control panel, press the Home button.
2. Touch Device→Apps→Fax.

3. To configure Secure Receive:
• Touch Secure Fax Receive.
• To toggle Secure Fax Receive from Off to On, touch the Secure Fax Receive toggle button.
• Enter a 4-digit passcode, then touch OK.
4. To set incoming call handling, select one of the following:
• To set the printer to receive all incoming calls as faxes, touch Receive Mode→Immediately
Auto Answer Fax, then touch OK.
• To answer calls manually, touch Receive Mode→Manually→Answer→Fax, then touch OK.
5. To configure how faxes are forwarded:
• Touch Fax Forwarding→Fax Forwarding.
• Select Receive Only, Send Only, or Send & Receive.
• Touch Add Email, then use the touch screen keypad to enter an email address, or select a
contact from the AddressBook.
• To add a subject line, touch Subject, enter your subject line text, then touch OK.
• To add a filename for attachments, touch Attachment, then enter a file name.
6. To change the file format for attachments, touch the current format extension, then select a new
format.
Note: The default file format is .pdf.
7. To save the settings, touch OK.

I hope this helps.

p.siekierka
New Member
New Member

Re: Fax forwarding to e-mail

Thank you for your help. On Wednesday I will be in the place of the device and try to set it up. 

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