cancel
Showing results for 
Search instead for 
Did you mean: 
hnetworks
New Member
New Member

Fax jobs go on hold when sending a print job

Product Name: WorkCentre 7220/7225
Operating System: Windows 10 x64

Hello I am troubleshooting an issue for a client with their workcentre 7225. If durring the sending of a fax a print job is sent to the copier the fax job will go on hold and allow the print out. Afterward the fax does not resume from being on hold. Is there a setting to disallow this behavior? I have looked though the user and admin documentation but do not see any settings related to this.

0 Kudos
1 Reply
CathyO-Xerox
Community Manager
Community Manager

Re: Fax jobs go on hold when sending a print job

Hello hnetworks,

I searched our online knowledgebase and found the steps on how to configure the Contention Management Settings that may help you.

Thanks,
CathyO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!