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New Member
New Member

Faxes Transmitting Unclear and Incomplete

Product Name: VersaLink B405 Multifunction Printer
Operating System: Not Applicable

When Faxing my documents appear scrunched like if they were jammed in transmission or cut off. Is there a setting that can fix this?

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Valued Advisor
Valued Advisor

Re: Faxes Transmitting Unclear and Incomplete

Assuming it doesn't happen to scans and copies, please scan in a copy of the fax out and post it so we can see what you are saying.

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Joe Arseneau
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New Member
New Member

Re: Faxes Transmitting Unclear and Incomplete

sample cut off.PNG

Attached is a sample of what is getting cut off. It appears like if it's zooming in. 

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Valued Advisor
Valued Advisor

Re: Faxes Transmitting Unclear and Incomplete

Looks more like someone scrolled down the screen and changed the Original Size and set whatever they changed it to as the default. So log in as admin, go into the fax option and check the Original Size is letter. Then save as default (bottom of the screen chooce Customize)

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
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