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MichaelMCPI
New Member
New Member

Faxes need A4 paper to print

Product Name: AltaLink B8145 / B8155 / B8170 Multifunction Printer
Operating System: Windows 10

I have a new placement and when they receive some faxes it will hand due to needing A4 paper size. Not all but quite a few. Is there a way to have the 8155 automatically put faxes on 8.5 x 11 reguardless of incoming paper size request?

I would like to not dedicate an entire tray to just faxes.

 

Thank you

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: Faxes need A4 paper to print

Hello MichaelMCPI, 

I found this article on setting fax defaults for you to look at. If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797. 

Thanks,
TammyL-Xerox
Community Manager

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