1- make sure the cross over cable is securely connected between the DFE " Fiery " and the machine .
2- make sure that you assigned the IP Address on the machine as DHCP not as a static .
3- make sure that the default settings is configured under the File repository setup in CIWS
check these settings and apply the same on your machine
go to the machine web page then go to Properties > Services > Network Scanning > File Repository Setup and click Edit next to the Default file destination
the Login name is template and the password is fX7eWp1a7e (case sensitive)
DONT USE the chrome when configure these settings
After you finish Reboot the fiery and the machine
Go to network scanning icon on the machine UI and update the template and give it a try !