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CherylO-Xerox
Valued Advisor
Valued Advisor

Re: FreeFlow Scanner 665 won't 3 hole fill

Hi TCC2016,

Thank you for using the Support Forum. Please take a look at the tips for using the hole fill feature.  If these tips do not help please consider contacting your local support centre

 

Thanks,
CherylO-Xerox
Community Manager

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TCC2016
New Member
New Member

FreeFlow Scanner 665 won't 3 hole fill

Product Name: Other - specify product in post

When scanning with the autofeeder, the hole fill function won't fill the top hole at all, and sometimes won't fill small portions of the outside of the bottom two holes. This seems to be a problem regardless of the scan settings.

 

I've tried cleaning the glass, and the ribbed plastic piece on the ADH, which the documentation says should be cleaned daily for proper hole fill performance.

 

Any suggestions would be much appreciated.

 

Thanks.

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