Date/Time settings includes Greenwich Mean Time offset which, in my time zone, is set to -6.
The problem is that confirmation reports print GMT. The Completed Jobs report shows the correct time, so why the programmers elected to print GMT on the confirmations is beyond me.
My question .... if I set that offset to zero (0) will it affect anything? Our WAN is all in the same time zone, so it shouldn't matter there -- should it?
Well, I'm frustrated. If I set the offset to zero, the time is off by 6 hours, and I can't set the time. I can set the time, it just resets to the network time which is GMT adjusted by time zone.
the confirmations are 6 hours off .... no matter what.
Now I just need the full name, home address, and phone number of the person who thought that was a good idea. ;o)
Firmware is 021.120.052.00000
We have 44 of these machines around the state, and we try to keep them all on the same version. But I may try upgrading this one just to see. Thanks for the suggestion.
I finally upgraded the firmware to 18.104.22.168 and this fixed the time issue on confirmations. But now I can't scan to the network. Most frustrating.
The confirmation shows "Status FAILED, Login failure. Check user password, and/or setups."
I've checked the protocol settings, side by side, with another 5150 that does work. I've checked the settings on each template. I've set up a new template from scratch. I've set up a new template from scratch using my administrator name and password.
I'm at a loss. Suggestions welcomed.