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Just_Kevin
New Member
New Member

GMail Less Secure Apps Going Away

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Operating System: Not Specified

Hello everyone!

I have a couple Xerox machines (mostly AltaLink C8155) that use a GMail address to scan to external email addresses. To get this to work I had to enable "Less Secure Apps" in the Gmail settings. That has been working fine, however I received an email from GMail that on May 30th Google will be disabling Less Secure Apps. I have searched this forum and didn't see anything and was wondering if there was an official workaround to keep the GMail addresses working past that date.

Thank you!

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CathyO-Xerox
Community Manager
Community Manager

Re: GMail Less Secure Apps Going Away

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Hello there,

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100. 

Thanks,
CathyO-Xerox
Community Manager

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MRCAnalyst
FreeFlow User

Re: GMail Less Secure Apps Going Away

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Before 'allow less secure apps' becomes deprecated you will need to enable two factor authentication for the gmail account and create an 'app specific password' in the account settings. When the password is displayed copy it and/or take a screenshot, because once you dismiss the window it is never displayed again. Use that app specific password on your machine as the SMTP password going forward.

Note: Changing the primary email account password invalidates existing app specific passwords and you'll need to regenerate a new one after the account password is changed.

Just_Kevin
New Member
New Member

Re: GMail Less Secure Apps Going Away

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Ah, I totally forgot about app passwords. I'll get that setup. Thanks for the info!

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8ternity
Valued Member
Valued Member

Re: GMail Less Secure Apps Going Away

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For for updates :

If the customer doesn't use the scan to email with GMAIL frequently it's seem's that they disable the 'Less Secure App' for security reason. I have couples of customers who is happening. Just re-enable them will fix the issue.

Also, if the customer has Google Workplace previously called G-suite, it has an option in security to restrict the user to have access to 'Less Secure App' to be enabled into Google WorkPlace Admin.

See here for Google Article -> https://support.google.com/a/answer/6260879?hl=en

 

aacheetah
Member
Member

Re: GMail Less Secure Apps Going Away

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so it seems like you need to leave 2 step authnetication on , leave your login password alone. Create the app password and just use that password in the Xerox printer settings.. Correct?

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MRCAnalyst
FreeFlow User

Re: GMail Less Secure Apps Going Away

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That is correct.
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marco_pirela
New Member
New Member

Re: GMail Less Secure Apps Going Away

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I confirm that this solution works! I enabled the 2 step verification and created the App password, then I used this password in the printer as the emails password and worked perfectly, thanks!

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Xh247
New Member
New Member

Re: GMail Less Secure Apps Going Away

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Hi,
Could someone please sent screenshots as instructions?

Im totally not IT affine- would really appreciate if someone could do so
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8ternity
Valued Member
Valued Member

Re: GMail Less Secure Apps Going Away

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Important:

The Password application doesn't work. I tested for many customers. It's working only if the customer has not a free GMAIL account.

If the customer has a free GMAIL email account "personnal" or "business" and use free version, Google no longer support third party devices to use SMTP connectivity to their service with a non-secure account.

Ref.: https://support.google.com/accounts/answer/6010255?hl=en

Customer need to activate the 2nd authentification security and create a application password and use that password has the authentificaiton password.

https://support.google.com/mail/answer/185833?hl=en

 

 

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