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elnuno42
New Member
New Member

Gmail Credentials not Accepted

Product Name: Xerox B235 Multifunction Printer
Operating System: Windows 10

Hello, I'm trying to email from my xerox b235MFP. I"m following the instructions step by step but keep getting a failed message when trying to send. I see two different gateway ports, 465 and 587. I've tried both and neither work. Please help, Not sure what I'm doing wrong. 

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2 Replies
CathyO-Xerox
Community Manager
Community Manager

Re: Gmail Credentials not Accepted

Hello elnuno42,

I searched the Support Page and found an article on scan to email issues that may help you resolve this.

Thanks,
CathyO-Xerox
Community Manager

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MarkMoore3
New Member
New Member

Re: Gmail Credentials not Accepted

Currently, assuming all your settings are correct, you need to go into security on the gmail account you are trying to use to scan with. Turn on Less Secure Apps. Soon that feature will be disabled. In a case like that or if using 2FA you need to create a password. If they are not using 2FA, it needs to be turned on and then create an app password. Then use that password in the Login Credentials on the copier in place of the normal login password. 

smtp.gmail.com port 587

StartTLS

Username

Password or App Password if using 2FA