cancel
Showing results for 
Search instead for 
Did you mean: 
5 Replies

Re: Gmail Setup

i have the same problem... It's a second hand machine and every things was ok , since a few month ago  I can't able to scan a document with my gmail account. 

I tried to setup a new nntp server (only the smart e solution was never configured) but it doesn't work...

Do you have any idea ?

 
0 Kudos
acawley22
New Member
New Member

Re: Gmail Setup

This does not work on AltaLink 8075 and Altalink 8035?  Suggestions?

0 Kudos

Re: Gmail Setup

Hi Joe

I will test in the next couple of days and see if it works.

Regards

0 Kudos
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Gmail Setup

Addition, do not use Chrome web browser, OR MS Edge if you have Win10 and are fully up to date, both are based on Chromium and password fields and  some check boxes don't work properly

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
Joe Arseneau
Valued Advisor
Valued Advisor

Re: Gmail Setup

Assuming current firmware there is no issue if the settings are correct.

First off, Time/Date and DNS must be correct, time has to be within 3 minutes of current. So if Smart eSolutions is working and the time is correct, move on.

1.JPG

 

SMTP settings need to be smtp.gmail.com on port 587 using STARTTLS (not STARTTLS If Available) and be sure to uncheck the validate server certificate option

2.JPG3.JPG

Device Email address (screenshot 2 ) must match what is in the login tab, bottom and top screens must match and be set to SYSTEM

4.JPG

You also should go to Services > Email > Setup > From Field > Edit and make sure it is the same email there too

5.JPG

If this setup doesn't work and or differs in any way, please go back to sentence 1.

Future readers, it is entirely possible you will need to enable less secure apps in your account, but as of todays date you don't, but Xerox simply will never be able get ahead of Google secuirty updates and changes, so at least try it.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe Arseneau
0 Kudos

Gmail Setup

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 10 x64

Hi

Anyone able to configure a gmail account to a 7855 printer?

The Xerox Technician was not able to.

Regards

0 Kudos