Hello,
Google now requires Gmail account users to use Google App Password when Scanning to Email. Without the Google App Password, the printer will cease to send emails, causing the user to believe there is an issue with the printer.
The details are here from Google: https://support.google.com/mail/answer/185833?hl=en-GB
Thanks,
CathyO-Xerox
Community Manager
Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!
