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New Member
New Member

Have to scan multiple times before it goes through

Hi,

My office uses 2 Xerox machines: WC5745 and WC7525. Every time I scan, I would have to scan multiple times before it shows up in my folder. I receive no error on the machines and it seems to have scanned properly. 

 

I do not know if its the problem with the drivers, the machines, or our network. 

I also am wondering where these lost scans would go.

 

Thanks in advance,

Ken

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Valued Advisor
Valued Advisor

Re: Have to scan multiple times before it goes through

Hey you!

 

If this happens on both machines, I would suggest you have a talk with your tech, it sure sounds like a network and/or server  problem.

 

It's not a driver problem at least.

 

Best Regards

Kimzi


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