Hiding default template for C60 - firmware update?

[stephentshores · Accepted solution]

I called Xerox and they directed me to the vendor, who gave me the following information that worked:

On the copier itself:

Tap Login/Logout.
Enter feature code *1288154991 and tap Next.
(Machine reboots)

If it needs to be re-enabled:

Login/Logout
*1288154990 and tap Next.
(Machine reboots)

[Joe Arseneau]

It is always where the Repository is located for convenience when setting up any Xerox machine.

[stephentshores]

Maybe I'm doing something wrong. The problem I am seeing is that the Default folder does not show up in the Scan tab under Job Templates. Is that where I am supposed to look?

Here's what I see on the web interface (names blacked out). There's no Default template listed.

Here's what it looks like on the copier:

[Joe Arseneau]

Call Xerox Support and request a FER (Feature Enhancement request)

As for Security concerns, just make the default template go to a folder that does not exist, then it will simply fail to scan.

[stephentshores]

How does an official feature request get created? This really needs to be an option. It's a security concern the customer has - if a user accidentally scanned a confidential document, it would end up in the root of the scanning folder that's currently configured. They don't have read access to that folder, but it is a valid concern.

[Joe Arseneau]

DFE plays no part in it, the Default cannot be hidden at this time either, no matter the firmware level, I just checked and it still has not been requested officially (FER) so it isn't coming either.

There are a lot of requests informally, but only the formal ones get considered by engineering.

[stephentshores]

I need to hide the default template under Network Scanning. Does anyone know if a firmware update has been released since this old thread?

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-Color-C60-Hide-Default-template-in-W...

I tried checking for a firmware update myself, but I don't know what print server the customer has, or how to find that out. 

Xerox Color C60/C70
with EX C60/C70 Print Server
with EX-i C60/C70 Print Server
with FreeFlow Print Server
with Integrated Color Server