cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
stephentshores New Member
New Member

Hiding default template for C60 - firmware update?

Jump to solution

I need to hide the default template under Network Scanning. Does anyone know if a firmware update has been released since this old thread?

 

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-Color-C60-Hide-Default-template-in-W...

 

I tried checking for a firmware update myself, but I don't know what print server the customer has, or how to find that out. 

 

Xerox Color C60/C70
with EX C60/C70 Print Server
with EX-i C60/C70 Print Server
with FreeFlow Print Server
with Integrated Color Server

Tags (1)
0 Kudos
6 Replies
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Hiding default template for C60 - firmware update?

Jump to solution

DFE plays no part in it, the Default cannot be hidden at this time either, no matter the firmware level, I just checked and it still has not been requested officially (FER) so it isn't coming either.

 

There are a lot of requests informally, but only the formal ones get considered by engineering.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
stephentshores New Member
New Member

Re: Hiding default template for C60 - firmware update?

Jump to solution

How does an official feature request get created? This really needs to be an option. It's a security concern the customer has - if a user accidentally scanned a confidential document, it would end up in the root of the scanning folder that's currently configured. They don't have read access to that folder, but it is a valid concern.

0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Hiding default template for C60 - firmware update?

Jump to solution

Call Xerox Support and request a FER (Feature Enhancement request)

 

As for Security concerns, just make the default template go to a folder that does not exist, then it will simply fail to scan.

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
stephentshores New Member
New Member

Re: Hiding default template for C60 - firmware update?

Jump to solution

Maybe I'm doing something wrong. The problem I am seeing is that the Default folder does not show up in the Scan tab under Job Templates. Is that where I am supposed to look?

 

Here's what I see on the web interface (names blacked out). There's no Default template listed.

 

 

Here's what it looks like on the copier:

 

0 Kudos
Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Hiding default template for C60 - firmware update?

Jump to solution

It is always where the Repository is located for convenience when setting up any Xerox machine.

 

1.GIF

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
0 Kudos
stephentshores New Member
New Member

Re: Hiding default template for C60 - firmware update?

Jump to solution

I called Xerox and they directed me to the vendor, who gave me the following information that worked:

 

On the copier itself:

 

Tap Login/Logout.
Enter feature code *1288154991 and tap Next.
(Machine reboots)

 

If it needs to be re-enabled:

Login/Logout
*1288154990 and tap Next.
(Machine reboots)

0 Kudos